Simplified Smart Home Gateway for TTLock, Smart Fingerprint Lock with Alexa Voice Control

Product Specifications:

Dimensions: 2.76 in * 2.76 in * 1in. Power Interface: Type-C USB. Power Input: DC 5V/500mA. Network Requirements: WIFI 2.4G IEEE Standard: 802.11b/g/n

It is important to ensure that the smart door lock is compatible with the G2 gateway. To do this, users should download the TTLOCK APP and pair it with the smart door lock. If the lock is connected, it means it is a TTLOCK and is compatible with the G2 gateway.

The steps to download the TTLOCK App are as follows: - For iPhone, search for 'TTLOCK' in the App Store and download it. - For Android, search for 'TTLOCK' in the Google Play Store and download it.

If users are having trouble connecting to the G2 gateway via WiFi, they should ensure that the G2 gateway is connected to their home router's 2.4GHz WiFi. If it is connected to 5GHz WiFi, the gateway may not work properly as the 2.4G and 5G frequencies are fixed and incompatible.

To connect the Alexa: 1. Add the lock and G2 gateway using the TTLOCK APP. 2. Enable the remote unlock function of the lock in the APP (this function is closed by default). Without this option, the lock does not support Alexa. 3. Add the Skill in the Alexa app and authorize it using the account number and password from the TTLOCK APP. Once authorized, users can discover devices under the account. 4. Find the lock in the Alexa app, turn on the voice unlock function, and set the voice password.

To connect Google Home: 1. Add lock and gateway using the smart lock App. 2. Enable remote unlocking feature for lock in the App (this feature is disabled by default). If this option is not available, the lock does not support Google Home. 3. Install the Google Home app and tap the + button in the top left corner. 4. In the settings page, select "Work with Google". 5. Search for "ScienerSmart" and authorize with your smart lock App account and password. 6. Set a security code in the smart lock app to use when unlocking with Google Home.

This product is compatible with HeavenBird smart door locks and other electronic door locks that use the TTLOCK App. It provides smart voice control with Alexa and Google Home, as well as remote control capabilities. The standard distance between the G2 gateway and the smart door lock is ≤32ft, and the gateway only works with 2.4G WiFi. A Gateway can be paired with multiple electronic door locks, and there is no limit to the number of pairings. If the connection times out, users should power off the gateway and reconnect.

Users can remotely lock/unlock their door, set, change, or delete codes, and check door status, battery life, and activity logs in real-time. They will also receive instant alerts when someone enters or exits their home.

Please note that no power adapter is included in the package, and users should use a DC5V1A micro USB power adapter to power the device. If users have any questions or concerns, they should contact the manufacturer directly.

product information: